KM
Kendylle M
1 reviews | Active since Oct 2019
13 Oct 2019, 21:37
Vodacom misleads in selling contracts don’t sign up!
Vodacom call centre called and sold a contract to me giving me all the wrong information and now I have this data contract I can’t use because the agent mislead me and everything she told me was lies now I’m the person who’s struggling to cancel this contract! If an agent calls you and says you can transfer data to other numbers they’re lying to you don’t sign up. We have been Vodacom clients over 15years and this is making me cancel all my contracts with them.
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Replies (1)Vodacom's replyOfficial
14 Oct 2019, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Oct 2019, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
