Vodacom misleading promotions.

Vodacom has done it again.

Poor poor poor, service from a consultant and its team leaders. I have been accumulating my talking points over a period, I have loaded more than R1000 worth of airtime on my 072 prepaid number over some time. At some stage I needed to redeem some of my point on a promotion which read " 60 minutes talking time + 60 SMS's for 7 days on 100 points. Whilst I was experiencing some challenges of how come my allocated 60 minutes which I'm eligible as per a promotional description depleted after 2 days. I subsequently contacted customer service to no avail I was not satisfied, i further advised a consultant to request a team leader to call me as he/she was not available at a time of my call. Bearing in mind I have been seeking clarity and assistance from the service provider for at least 5 days to no avail. In brief abstract vodacom so called promotions are at times misleading and disingenuous, similarly as subscribers we are being exploited at an expense of our hard earned money as citizens by Vodacom, and its continual representatives of service provider are unable to articulate its products.