VODACOM MISLEADING CUSTOMERS!!!!!! BEWARE OF CUSTOMER CARE CONSULTANTS

On the Sat 25 February I personally paid the account at a vodastore for an amount of R3022....Two lines was then unlocked after 5hours of payment. the other line was still blocked, and we called your customer care dept on Tue 28 March 2023, just before 5. The line was unblocked, and YOUR CONSULTANT THEN SAID BECAUSE MY HUSBAND IS A LOAL CUSTOMER, VODACOM is offering him a payment holiday of 3 months, and also explained that the accounts will then be extended with 3 months etc. We both agreed to this, received a text message, and we assumed the account for end of March, To our astonishment I was advised today by the accounts this is a total lie, why are they allowed to mislead customers, and now the account has been short paid? totally unacceptable and I want you to get the recording and trace the specific consultant who mislead me on that Tuesday afternoon....