Vodacom Misleading Customers

I was initially phoned by a Consultant to migrate to a 'better' package which wouldn't cost more than I was already paying. However, my latest statement shows R266.00 more! Now if I want to go back to my original plan I had before the Consultant's phone call then I have to submit paperwork and pay penalties of R1,926.25. (Note: There was no paperwork required when my plan was changed to this 'better' offer'. This is a total rip-off by Vodacom so beware of phone calls from Vodacom offering 'good' deals. Shame on them !