NB
Naomi B
1 reviews | Active since Mar 2015
09 Apr 2015, 09:49
Vodacom misleading customers
I bought a Vodacom smart tab for my daughter and it spesifically states on the box data to be loaded within 72 hours! We are now on the 9th of April. Still no data and I bought the tablet on the 1st of. April. I logged a querie st the shop and customer service has still not rep**** the salesman st the shop. I also logged a request on 082155 received a ref no and SMS stating data will only be loaded month end!!! Phoned in again spoke to another gent who found no req on the system even with the ref I supp****. Had to lodge another request for some one to phone me..FALSE ADVERTISING if the only give data at month end and not as spesified clearly on the box!!!!!
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Replies (1)Vodacom's replyOfficial
09 Apr 2015, 09:51Hello Beertjie1973,
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Vodacom's reply09 Apr 2015, 09:51
Official
Hello Beertjie1973,
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
