Vodacom misleading customer

On 23/11/2018 I ordered a Nokia 8 Sirocco on a Uchoose flexi for R165/month. It was a promotion were the phone was free. i received a mail confirming order with ref no P4U77R stating an agent would call me within 24 hours. Seeing as it was Friday and weekend ahead i decided to call to expedite. All was confirmed the same day but i did not have my work address with me as I was driving home (work away from home), she confirmed to call me after 1 hour. this never happened. I believe her name was Sade. I received an sms stating quote generated and vetting approved 23/11. Next sms on 26th stating "we have received your order, please select 1 for confirm etc, i selected 1 to confirm. No one called so I again called, lady that helped me referred me to Sade and that she would call me. She did the same day and took the details. Later on the same day i got a call from Vodacom, again with the usual security questions and she said the phone would be delivered Tuesday 27th. Nothing happened. Wednesday - nothing. Thursday 29th i called again, 12:10, spoke to Londi, she said there is no stock and it is on backorder, the website however indicate stock as available. I asked for a supervisor to call me, No call to date @ 08:50 30th November. I am starting to think Vodacom does not want to honour the Black Friday deal..... I have snapshot photos, sms and email as proof.