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ravendran N
1 reviews | Active since Jul 2015
13 Jul 2021, 13:13
Vodacom mislead their customers
This is the worst ever vodacom. My contract have being upgraded to 30gb day and 30gb night per month the consultant told me it won't change my monthly premium. Now I see that my monthly billing we up by another R200 more. This is not on. You vodacom are misleading us. I have being account customer of your for the past 20 year. What service is this?
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Vodacom's replyOfficial
13 Jul 2021, 13:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2021, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team