VODACOM MISLEAD CLIENTS WITH CREDIT ON THERE ACCOUNTS!

VODACOM OFFICIALS MISLEAD CLIENTS WITH ACCOUNTS...... DESCRIPTION: 03/2022 - 08/2022 I have not been debited correctly for the period, when I made an inquiry the official informed me that I am in credit and that I should not worry AND will be debited correctly in the future. (there is an email which the official sent AND implying that I am in credit) 12/2022 I received a statement and billed with R 20 000-00 with detail that I was not debited in the past for 6 months. WHAT HAPPENED TO THE CREDIT???? THERE IS NO CREDIT AMOUNT ON THE STATEMENT!!!!!! I IMMEDIATELY CONTACTED VODACOM.... with the query and as to date they are denying I had credit and not willing to look into this matter. 02/23 Three months later and still nobody could figure out what happened and give a proper explanation this is poor service and incompetency from the Staff and Management. How much people has been mislead and lost money due to Vodacom? The following officials was informed about this query and DONE NOTHING TO HELP!!! OFFICAILS AND MANAGERS NAMES: (***********, POOR SERVICE, LACK OF SKILL AND NOT QUALIFIED TO FULFILL THERE ROLE AS EMPLOYEES) Jill Deneyssen Ropfiwa Ratshilumela Ocker Le Roux Timothy Wentzel Happy Makgoba

ACCOUNT NUMBER: B*** SR ***