GM
Greg M
1 reviews | Active since Apr 2013
25 Jan 2021, 07:24
Vodacom , misinforming clients with online purchases
My son Robert Miles bought a phone online from Vodacom as he was advised to because they trying limit walk in at the shop. On 8 th December he bought a Huawei P40 Lite 5G The dual sim was not working , neither was he advised that it was not google play store compatible. He contacted Vodacom within the required timeframe after receiving the phone. His ref no is ***d2573cb72 He spoke to Meshak who said they have arranged for a courier to collect the phone , which never happened . He is paying monthly for the phone and has a dud phone .
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Replies (6)
Vodacom's replyOfficial
25 Jan 2021, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2021, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GM
Greg M's updateReviewer Update
25 Jan 2021, 20:48Vodacom , you put up a good front but behind the scenes your are sneakier than a serpent .
1)My son bought a phone online as he was not allowed in the store.
2)He was ******* and not told that the Huawei P40 lite is not playstore compatible
3) We not find out many of those phones have issues with the twin sim
4)The courier company madge an agreement to collect the phone and then broke this agreement by never collecting the phone .
5) Now the agent says they will not collect the phone as it was used *** are you supposed to do
You guys are so sneaky , you can turn up nasty , but you will rue the day you cheated my son .
I realize that your replies are all just politically correct lip service .
Now sort this issue out and must my son use his thumb to phone while you take his phone away ?
I will share this far and wide on social media if it is not rectified .
1)My son bought a phone online as he was not allowed in the store.
2)He was ******* and not told that the Huawei P40 lite is not playstore compatible
3) We not find out many of those phones have issues with the twin sim
4)The courier company madge an agreement to collect the phone and then broke this agreement by never collecting the phone .
5) Now the agent says they will not collect the phone as it was used *** are you supposed to do
You guys are so sneaky , you can turn up nasty , but you will rue the day you cheated my son .
I realize that your replies are all just politically correct lip service .
Now sort this issue out and must my son use his thumb to phone while you take his phone away ?
I will share this far and wide on social media if it is not rectified .
GM
Greg M's update25 Jan 2021, 20:48
Reviewer Update
Vodacom , you put up a good front but behind the scenes your are sneakier than a serpent .
1)My son bought a phone online as he was not allowed in the store.
2)He was ******* and not told that the Huawei P40 lite is not playstore compatible
3) We not find out many of those phones have issues with the twin sim
4)The courier company madge an agreement to collect the phone and then broke this agreement by never collecting the phone .
5) Now the agent says they will not collect the phone as it was used *** are you supposed to do
You guys are so sneaky , you can turn up nasty , but you will rue the day you cheated my son .
I realize that your replies are all just politically correct lip service .
Now sort this issue out and must my son use his thumb to phone while you take his phone away ?
I will share this far and wide on social media if it is not rectified .
1)My son bought a phone online as he was not allowed in the store.
2)He was ******* and not told that the Huawei P40 lite is not playstore compatible
3) We not find out many of those phones have issues with the twin sim
4)The courier company madge an agreement to collect the phone and then broke this agreement by never collecting the phone .
5) Now the agent says they will not collect the phone as it was used *** are you supposed to do
You guys are so sneaky , you can turn up nasty , but you will rue the day you cheated my son .
I realize that your replies are all just politically correct lip service .
Now sort this issue out and must my son use his thumb to phone while you take his phone away ?
I will share this far and wide on social media if it is not rectified .
GM
Greg M's updateReviewer Update
28 Jan 2021, 12:01You are lying they phoned me for my sons address which you should have , I asked them to phone back in 5 and they never did , tired of your lies , ducking and diving
GM
Greg M's update28 Jan 2021, 12:01
Reviewer Update
You are lying they phoned me for my sons address which you should have , I asked them to phone back in 5 and they never did , tired of your lies , ducking and diving
GM
Greg M's updateReviewer Update
06 Feb 2021, 07:46Vodacom stop passing the buck surely if a refrence number is issued , you can track who phoned me and is not doing their work , or am I just delusional?
Sort this out you bunch of *********** ................. .
Sort this out you bunch of *********** ................. .
GM
Greg M's update06 Feb 2021, 07:46
Reviewer Update
Vodacom stop passing the buck surely if a refrence number is issued , you can track who phoned me and is not doing their work , or am I just delusional?
Sort this out you bunch of *********** ................. .
Sort this out you bunch of *********** ................. .
GM
Greg M's updateReviewer Update
19 Feb 2021, 05:51Dear Vodacom
Thank you so kindly for blatantly disregarding a loyal client, will move as soon as we can get out of your clutches. Time has proved that you guys just utter useless lip service and I have recorded all my communication with you. Still, no contact as promised, you useless bunch.
Thank you so kindly for blatantly disregarding a loyal client, will move as soon as we can get out of your clutches. Time has proved that you guys just utter useless lip service and I have recorded all my communication with you. Still, no contact as promised, you useless bunch.
GM
Greg M's update19 Feb 2021, 05:51
Reviewer Update
Dear Vodacom
Thank you so kindly for blatantly disregarding a loyal client, will move as soon as we can get out of your clutches. Time has proved that you guys just utter useless lip service and I have recorded all my communication with you. Still, no contact as promised, you useless bunch.
Thank you so kindly for blatantly disregarding a loyal client, will move as soon as we can get out of your clutches. Time has proved that you guys just utter useless lip service and I have recorded all my communication with you. Still, no contact as promised, you useless bunch.
GM
Greg M's updateReviewer Update
01 Mar 2021, 13:40It is now 1 March and I am sick and tired of your empty promises, my son Robert is getting g billed every month for a defective device that he may not use. The most ******* and ********* business I have ever had to deal with shame on you.
GM
Greg M's update01 Mar 2021, 13:40
Reviewer Update
It is now 1 March and I am sick and tired of your empty promises, my son Robert is getting g billed every month for a defective device that he may not use. The most ******* and ********* business I have ever had to deal with shame on you.