Vodacom misaligned.
I bought a vodacom video ticket, but each time when i watch a YouTube video, my anytime data gets used up. I have tried to contact the call center on numerous occasions but I'm unable to get through to a consultant.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
15 Mar 2021, 16:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2021, 16:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Mar 2021, 17:33Dear Sabatha Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2021, 17:33
Official
Dear Sabatha Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
's updateReviewer Update
15 Mar 2021, 19:34Thanks to vodacom for a prompt and positive response to my query. To top it all up, they even granted me 1Gig data.
Keep up the good work.
Keep up the good work.
's update15 Mar 2021, 19:34
Reviewer Update
Thanks to vodacom for a prompt and positive response to my query. To top it all up, they even granted me 1Gig data.
Keep up the good work.
Keep up the good work.
's updateReviewer Update
16 Mar 2021, 15:03It seems i was too quick to congradulate Vodacom on the issue i complained abiut just the other day. Unfortunately, the problem still continues. My everyday anytime data is still being used up for watching video material on YouTube even when i have a video ticket in place.
's update16 Mar 2021, 15:03
Reviewer Update
It seems i was too quick to congradulate Vodacom on the issue i complained abiut just the other day. Unfortunately, the problem still continues. My everyday anytime data is still being used up for watching video material on YouTube even when i have a video ticket in place.