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Philip M
1 reviews | Active since Nov 2020
07 Dec 2020, 12:00
Vodacom minutes bought and not credited to my account
Since my last review which I posted, the allocation of my 1GB data which I purchased was allocated yesterday 6-12-2020. There are however still 2 times R47 (60 minutes for 7 days) purchases which have gone through my bank account which have not been credited to my Vodacom minutes. How is this possible???
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Vodacom's replyOfficial
07 Dec 2020, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2020, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team