VODACOM - MINOR IMPROVEMENT IN THE RIGHT DIRECTION -FAILED TO REFUND DEBIT DEDUCTION

Following my Initial Complaint to Hellopeter. I would like to thank the Vodacom Team officially designated to putting out fires. The rating of 3 stars was given based on 1) Response time (5 stars) 2. Communication to customer (5 stars) 3) Remedy the initial Complaint (1 star). Whilst Vodacom has promised to stop future payments, they have not communicated the refund status of the ********l debit order taken"of my account