EZ
Ernest Z
1 reviews | Active since Jun 2024
07 Jun 2024, 10:12
Vodacom ****ming people
About a month ago I got numerous calls from Vodacom fibre department for fibre installation In which I insisted that I have LTE The consultant insured me it would cancel out as soon as the fibre is installed Today I have to pay for both LTE and Fibreš” I tried cancelling it but I have to pay cancelation fees of R15000 in this economy
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Vodacom's replyOfficial
07 Jun 2024, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jun 2024, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team