PP
Piet P

1 reviews | Active since May 2019

01 Aug 2023, 08:48

VODACOM ****MING ME, WHO ELSE OUT THERE.

As a client of vodacom for the last 10 years. Maybe even longer, I have never been so disappointed. Transparency and the increase of premiums without any notification. Vodacom increases your subscription without informing you and charges additional costs that was not agreed upon. Then they have the audacity to say it's part of the terms and conditions. When you take out a contract, no one mentions this and for the last 10 years, I've never had this problems. Be warned, Vodacom isn't what it appear to be.

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Replies (1)
Vodacom
Vodacom's reply01 Aug 2023, 09:05
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team