EN
ELe N
1 reviews | Active since Apr 2024
20 Oct 2025, 13:19
Vodacom ****ming me
Vodacom changed my contract package to a more expensive package without me signing up for it and they refuse to revert back to previous package
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
20 Oct 2025, 14:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2025, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Oct 2025, 12:47Thank you for taking the call. As discussed, we will call again shortly.
Best regards,
Vodacom's reply21 Oct 2025, 12:47
Official
Thank you for taking the call. As discussed, we will call again shortly.
Best regards,
Vodacom's replyOfficial
21 Oct 2025, 13:38Thank you for taking the call again. As discussed, we are working to resolve this and will be in touch with you again.
Best regards,
Vodacom's reply21 Oct 2025, 13:38
Official
Thank you for taking the call again. As discussed, we are working to resolve this and will be in touch with you again.
Best regards,
Vodacom's replyOfficial
21 Oct 2025, 14:03As discussed during our conversations your query has been attended to. Have a great day
Best regards,
Vodacom's reply21 Oct 2025, 14:03
Official
As discussed during our conversations your query has been attended to. Have a great day
Best regards,