TM
Thabo M
1 reviews | Active since Aug 2020
06 Sept 2024, 22:17
Vodacom ****ming clients
Good day, a month ago I paid off my cell phone contract with Vodacom,directly with a consultant. Confirmation of paid up account was established. I further requested that the contract account be closed. To my surprise today the 6th of September I'm getting a bill of R1083 . How I don't understand
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Vodacom's replyOfficial
08 Sept 2024, 21:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2024, 21:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team