JG
Jean G
1 reviews | Active since Dec 2018
19 Dec 2018, 11:48
Vodacom Mimosa mall
Recently, I took out a new contract from Vodacom at the branch in Mimosa mall Bloemfontein. I signed up for a package which included a Huawei P20 lite and Huawei Media tab T5 fir R499. At that stage they did not have the tablet in stock which I accepted, but now 2 weeks later they still cant suplly me with one. I find that impossible is it just bad service or Huawei such a populat item. Still i feel if I did the transaction online, I wouldn't have the problem.
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Vodacom's replyOfficial
19 Dec 2018, 14:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2018, 14:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Dec 2018, 14:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2018, 14:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team