VODACOM MILKING THEIR CLIENTS

Vodacom once upon a time a leader in the industry now reduced to nothing more than a mess and a **** to such an extent where they don't even know what is happening.

For context i went into the vodacom store THE GROVE on 24/06/2025 and i settled my full account and contract to the last cent as per the invoice from vodacom, followed the procedure email the settlement and proof of payment to *** now fast forward to today 11/07/2025, i get a call from vvm attorneys on behalf of vodacom stating i need to pay R116 to avoid escalation and legal action. according to my knowledge the account is settled so i call vodacom who now tells me the settlement was R3380+- which is more than i got invoiced initially and to top it off they debited the account again i called in the staff are rude almost like they have god complex after a grueling 45min phone call with a back and forth and the next person knowing less than the previous they told me that they will call me in 3 to 5 business days once investigations are done in the mean time the attorneys have called not 1ce not 2ce but 4 times.

to whom ever reads this at vodacom please get your **** in order i will never use vodacom again and i have been with them for almost 10 years they are the joke of telecom's industries.

this happened over an hour and half ago and guess what im still waiting for my reference on investigation and im still waiting on them to send all docs once again USELESS