VODACOM MIGRATIONS DEPARTMENT - RUDE BEHAVIOUR FROM MELANIE RAJAH GOPAL

I am writing this to complain about Vodacom and specifically Melanie Rajah Gopal from the Vodacom Migrations Department.

Never in my life have I encountered such a rude individual who has no respect for any decorum or boundaries. Firstly, I do not appreciate the tone and the manner in which she spoke to me when attempting to offer me migration to a different package. I requested her to send me an email detailing the contents of such a document in which she refused. I, for one will not sign up to something telephonically without having seen the contents of a contract, it is legally unsound and downright ************. The service and the badgering goes against the provisions of the Consumer Protection Act. We cannot be treated in this manner as consumers especially when an entity wishes to offer you a product, unprovoked.

This cannot continue and I wish for her employers to have regard to this complaint.