Vodacom migrations and vodacom fibre is useless

Vodacom migrations have had our migration documents for over 3 and a half months now after a forced migration from Evotel to Vodacom. Vodacom migrations indicate the migration has happened but Vodacom fibre technical support say it has not been done. Every three to four weeks on a Friday evening we suddenly have no connectivity and the only department available is technical who say they cant do anything about it we have to take it up with migrations but they only available from Monday morning. Migrations then say the migration is done and they cant do anything about it. After many phone calls migrations then tell us the migration has not actually been done but they don't have our documents even though we have, in writing from them, that they have our documents and everything is in order and they will send out a technician as soon as possible. Our line start working again and the whole process then starts all over again. We have logged multiple service calls and are getting no where. I would NEVER EVER recommend Vodacom fibre or migrating across to Vodacom because they don't know what they are doing. I would never ever recommend a person called Johannes Tshililo who never gets back to you even with multiple promises. What a useless bunch of individuals