1 reviews | Active since Apr 2014
VODACOM MIGRATION ********
I took a migration contract with Vodacom on the 25/11/2021 and the consultant was so persuasive and met my standards but come 1/12/2021 the things I wanted were not located they extended my contract without engaging with me because the when I first agreed I asked the person will this affect my contract which ends in June 2022 and he said no but when I check on their app a month after my contract now ends in January 2023. I called Vodacom on the 2/12/22 And I was asked if I saw the quotation of which I never received and was told they will email it to me but she was not the one doing the migration Charlene said she will call me the next day she never did on the 3/01/2022 I called Vodacom where I was taken from pillar to post demanding the cancel my account only to be told their not responsible for the migration its a third party company and they gave numbers to call the rewards company which are ********** because when I spoke to Shanisha she said they will investigate and I will get feedback within 5 working days today is the 12 and I called them because their silent and they gave excuses that the other unit just opened today they will investigate and as soon as their done they will get back to me and I asked Zamekile who is supposed to pay a bill their not happy with and she kept quite and I requested she transfer my call to her Manager which she said their in a meeting once their done they will call me. Vodacom you should get your business in order and be open and transparent once they finalize my cancelation I am done and wont ever have a contract with them, they are all ***** in order to make sales
Best regards,
Best regards,
Best regards,
Best regards,
