Vodacom Migration is False

I Have been a loyoal Vodacom Customer for more than 20 years. My account

I have multiple contracts with Vodacom.

In Sept 2023, one of Vodacom's consultants phoned me, offerring to "MIGRATE" some of my contracts to SAVE MONEY. Also to remove the sms bundles, and add Data, and it will cost me less on each contract every month, and it WILL NOT AFFECT MY UPDGRADE OR CANCELLATION DATE!

That month end my Vodacom Bill was more with about a R1000.00, i wastn saving anything, it cost me more. I then phoned Vodacom to reverse ALL those "MIGRATIONS" and then only found out you pay a migration fee per contract as well. That was not mentioned or explained to me in the first place. In the second place, they gave me false information as i did not save anything on my account, but it cost me more.

Vodacom consultants are giving our false information and they are misleading their customers.

I am very disappointed and frustrated with Vodacom