Vodacom migration

Please don't fall for the migration phone call from Vodacom. The phoned me in June. Told me they want to migrate me. I specifically asked what is the extra cost. The lady confirmed over the phone my premium will actually be less. July came and I realized with a shock my premium is now R200 more a month. I have been reporting this issue since 11 July and still no resolution. This is utterly unacceptable.