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Tshegofatso M

1 reviews | Active since Jul 2018

10 Oct 2022, 10:14

Vodacom - Migration

I'm not happy at all, Vodacom migrated my number /contract without my concern /knowledge .I've been trying to call and Cancel the migration and I was told that I will receive an SMS, to date I've never received and SMS .But they are busy deduction my money .

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Replies (4)
Vodacom
Vodacom's reply10 Oct 2022, 12:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TM
Tshegofatso M's update10 Oct 2022, 13:21
Reviewer Update
Thank you
TM
Tshegofatso M's update10 Oct 2022, 16:01
Reviewer Update
I'm not happy at all, Vodacom migrated my number /contract without my concern /knowledge .I've been trying to call and Cancel the migration and I was told that I will receive an SMS, to date I've never received and SMS .But they are busy deduction my money .I did not receive a call yet??? 😥😥😥
TM
Tshegofatso M's update13 Oct 2022, 12:29
Reviewer Update
I'm not happy at all, Vodacom migrated my number /contract without my concern /knowledge .I've been trying to call and Cancel the migration and I was told that I will receive an SMS, to date I've never received and SMS .But they are busy deduction my money .I did not receive a call yet??? 😥😥😥 Someone called yesterday and said he will resolve the issue and will call me back but nothing yet