1 reviews | Active since Aug 2024
Vodacom migration *****
I was contacted on 24/07/2024 by Vodacom for a migration on my 3 contracts. I was offered more for less. I asked the consultant what's the catch, and she assured me there is no catch. Vodacom values their customers, and want to give back to them. Today, 02/08/2024, I received emails from Vodacom with regards to the migrations, and I am paying more now, than what was offered to me. I did not agree to the increased tariffs as per emails received. All calls are recorded for quality and control purposes.... If Vodacom go and listen to the recording, then they will see somewhere something is not lekker. I refuse to pay these increased tarrifs when I was actually offered less. I would not have said yes over the phone if I knew they were going to BS me
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
