CB
Christopher B

1 reviews | Active since Apr 2024

05 Apr 2024, 09:49

Vodacom middelburg mall poor service

Good day I tried d to apply for an iPhone 15 at vodacom middelburg mall and the salesman Lindo that assisted me

I had the worst experience of waiting in store for almost 3 hours and no prosess had been made

Then I left my contact details with them and they told me they will give me a call before the day end.

I waited 3 days with no reply so I just went to another store and took me 1 hour to apply and got my new phone

I will not recommend vodacom middelburg mall as they deliver poor service

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2024, 10:13
Official
  Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team