CB
Christopher B
1 reviews | Active since Apr 2024
05 Apr 2024, 09:49
Vodacom middelburg mall poor service
Good day I tried d to apply for an iPhone 15 at vodacom middelburg mall and the salesman Lindo that assisted me
I had the worst experience of waiting in store for almost 3 hours and no prosess had been made
Then I left my contact details with them and they told me they will give me a call before the day end.
I waited 3 days with no reply so I just went to another store and took me 1 hour to apply and got my new phone
I will not recommend vodacom middelburg mall as they deliver poor service
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Apr 2024, 10:13 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Apr 2024, 10:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
