Vodacom Meyerton (Just Call Communications)

25 July I went to Vodacom in Meyerton (Just Call Communications) to order fibre at home. My bad experience began when they signed me up for the 24 month contract (I wanted the 12 month contract). I asked them about the FREE LTE while you wait for installation and they said they knew nothing about it. I got all the vetting done and was approved for installation on 6 Aug 2020. I went back to the store in Meyerton and asked them about the FREE LTE again as I need internet for work and can't go 6 days without. They told me to call the fibre department of Vodacom and to take it up with them. Today I was in the Meyerton branch with the Vodacom Fibre department on the line (competent guy called Dylan) who told me that the Meyerton branch was supposed to load it when I signed my contract. The man assisting me named Oscar had an extremely bad attitude about the whole situation. I tried talking to him but he kept on silencing me. When I told him I wasn't happy about his attitude and that I think it's better to cancel he wanted to put the reason for cancellation as “duration of installation”.