M
Milcah
1 reviews | Active since Jul 2023
18 Nov 2023, 07:46
Vodacom -metrofibre the worst
Vodacom please can contract better fibre contractors because it's been 2 weeks with no internet. I HAVE BEEN CALLING METRO FIBRE DAILY AND HOURLY WITH NO ASSISTANCE....WE HAVE BEEN TOLD THAT THEY CALLED ONCE AND WE DID NOT PICK UP. HENCE FROM THERE ONWARDS WE ARE NOT TO BE ASSISTED BECAUSE WE MISSED WHAT TYPE OF CUSTOMER SERVICE IS THIS...WE HAVE BEEN MADE TO MAKE ALTERNATIVES OF BUYING DATA ITS REALLY NOT FAIR PLEASE VODACOM HELP US WITH METROFIBRE THEY ARE JUST BEING ABUSIVE
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Replies (1)Vodacom's replyOfficial
20 Nov 2023, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
