LD
Lwazi D

1 reviews | Active since May 2021

18 Jul 2025, 04:30

Vodacom/ metro fibre.

My internet fibre was deleted by metro fibre and Vodacom on the 14th of July 2025, now it’s the 18th of July and I keep getting the run around. I phoned metro fibre and they said it was due to mantainace work being done but only to find out they **** because when I called Vodacom back I was told my line was deleted and a call was logged and closed but still had no service. - I work from home and solely depend on this service and feel very under done by all this, service is pathetic from both metro fibre and Vodacom because no one is giving me the right answers and there is no solution.

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Replies (1)
Vodacom
Vodacom's reply18 Jul 2025, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team