Vodacom Messing Up on Upgrades
Hi Vodacom. I upgraded one of my contracts in the Rosebank Zone store on the 10/03/2020. Today the consultant Hilda from the store calls me and tells me that the data that comes with the deal needs to be loaded on another sim card?!?!? excuse me? Why does this need to happen when this is an upgrade on my existing number? THIS IS ABSOLUTE NONSENSE. This is a 36 month contract that I upgraded and I AM NOT GOING TO ACCEPT having the data loaded on another contract because the sales consultant messed up this deal. In that case CANCEL THIS CONTRACT at your cost and I will move to MTN! I am done with Vodacom and their issues!!!
Helpful (0)
Replies (0)0
Replies (0)