TM
Themba M
1 reviews | Active since Mar 2021
10 Aug 2022, 15:08
VODACOM MESSING UP CREDIT SCORE USING FALSE INFORMATION
I'm really disappointed in which Vodacom deals with people. I do not have a Vodacom account. The last time I had an account was in 2019. ITS 2022!!!!! and according to my credit record i have an account with Vodacom and its owing R5700????? WHAT THE HELL.
I have called and waited for 20-30 minutes each time only to explain my story and each time I'm being told that my account is closed with Vodacom. THEN WHY THE ****** HELL DO I HAVE AN ACCOUNT IN ARREARS INTERMS OF CLEARSCORE AND EXPERIAN????????
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Vodacom's replyOfficial
11 Aug 2022, 08:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2022, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Themba M's updateReviewer Update
22 Aug 2022, 16:18To which address was the letter emailed to? Because I did not receive such. Secondly, I have heard this whole story before, Take a look at all correspondence from me and you will see that I have been calling vodacom for months now. Everytime I get told the same old story "We have updated it. Please wait 14 days for your profile to get updated." No I will not accept this explanation.
Its clear that vodacom is not will not clear my name. All I want is my paid up letter so I can give it to my lawyers and get this sorted. I'm tired of your lies man!!!!!!!
Its clear that vodacom is not will not clear my name. All I want is my paid up letter so I can give it to my lawyers and get this sorted. I'm tired of your lies man!!!!!!!
TM
Themba M's update22 Aug 2022, 16:18
Reviewer Update
To which address was the letter emailed to? Because I did not receive such. Secondly, I have heard this whole story before, Take a look at all correspondence from me and you will see that I have been calling vodacom for months now. Everytime I get told the same old story "We have updated it. Please wait 14 days for your profile to get updated." No I will not accept this explanation.
Its clear that vodacom is not will not clear my name. All I want is my paid up letter so I can give it to my lawyers and get this sorted. I'm tired of your lies man!!!!!!!
Its clear that vodacom is not will not clear my name. All I want is my paid up letter so I can give it to my lawyers and get this sorted. I'm tired of your lies man!!!!!!!