1 reviews | Active since Jun 2016
Vodacom messes up my contract
<p>Vodacom calls me to migrate my contract offering me something more suitable for me. i accept the suggestion, only to find that upon activation, i did not receive what was promised. i call customer care and logged the problem and i have not received a response yet even though it is after the prescribed time that was quoted. </p> <p>Terrribly disssapointed and massively inconvenienced!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No one has contacted me yet!!! And i continue to be inconvenienced...
No one has contacted me yet!!! And i continue to be inconvenienced...
i am still waiting for my problem to be resolved. i was called and provided the info that was requested but once again... service is poor!!!
i am really struggling with this Vodacom contract - and i probably should have just stayed with CellC.
Highly frustrated!
i am still waiting for my problem to be resolved. i was called and provided the info that was requested but once again... service is poor!!!
i am really struggling with this Vodacom contract - and i probably should have just stayed with CellC.
Highly frustrated!
