Vodacom messes up and i must pay

Item: Vodacom
Rating: 2
Author: Leatt B

My phone contract gets activated 10 months late and Vodacom makes me pay for the mistake. Is it possible to sue Vodacom? And then this customer service representative hangs up on me? No surprise - what more did one expect from Vodacom? I will not stand for this, what can be done? Does Vodacom even care to pride themselves on accountability?

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Replies (1)

Vodacom's replyOfficial

11 Nov 2015, 19:54

Hello leattb,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team

Vodacom's reply11 Nov 2015, 19:54

Official