1 reviews | Active since Feb 2012
Vodacom mess up an upgrade and can not sort it out in almost 9 months
Vodacom upgrades department did my upgrade wrongly. It is almost 9 months that I am trying, struggling with this problem. They keep apologising and nothing more than that. In the mean time my phones were suspended so many times that is causing me to loose money. No one seems competent of doing their job. Just keep passing the Buck. I have had it with them. I have been a customer for many many years and the service has gone from very good to very bad, poor.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS