LF
Loren F

1 reviews | Active since Oct 2023

16 Oct 2023, 15:23

Vodacom, ****MERS OR NOT....

Two weeks ago, I called the machines, aka Vodacom call centre and wrote a review about this. I was promised my vodabucks will be credited to my account and the R749 which I voluntarily paid would be returned 7 days later.

Well, well. Those vodabucks that hold zero value besides using it to gamble a chance to win anything were returned. Safe and sound. But my money, hangs somewhere in their department of justice. What upsets me I call a week later, sweet Elizabeth answers and explains that another service request must be logged for the return of my, yes, my money. It is now a week later and dololo.

I asked whether this was a **** and true to form... Voila..

Vodacom, you ripper off fers. I guess it's a fight to the death for my measly R749.

0
Replies (1)
Vodacom
Vodacom's reply17 Oct 2023, 07:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team