kR
khangezile R

1 reviews | Active since Jan 2016

09 Jan 2024, 16:32

Vodacom ****mers

Vodacom does not respect their customers people don't know anything you ask they just respond how they feel and you are stuck, no accountability nothing, they quick to call when you miss a payment but they don't refund if they over charged you, their call centre agents don't know what they talking about, they omit information to keep you stuck and pay for more

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2024, 07:56
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team