CZ
Chris Z
1 reviews | Active since Nov 2025
21 Nov 2025, 16:37
Vodacom ****mers
Absolute ****!
Upgraded my fibre package from 50mb to 100mb two weeks ago. Still no change in line speed after multiple "escalations" even though everything is phone the customer help line they do not find a ticket for fibre correction.
When I had enough and wanted to cancel my fibre they said there will be penalties as it is a new 100mb fibre package. Even though the speed is still 50mb. ****ming people out of money for a product they did not provide.
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Replies (1)CZ
Chris Z's updateReviewer Update
26 Nov 2025, 07:25Speed has still not been resolved and they have debited a Penalty fee for cancelation. What a ****, I still don't understand how they can charge Penalty fees for a product they never provided. Trying to take advantage of people.
CZ
Chris Z's update26 Nov 2025, 07:25
Reviewer Update
Speed has still not been resolved and they have debited a Penalty fee for cancelation. What a ****, I still don't understand how they can charge Penalty fees for a product they never provided. Trying to take advantage of people.