CM
Christina M
1 reviews | Active since Oct 2020
24 Aug 2024, 16:21
Vodacom ****mers
I need a ZERO star rating. My advice to you all. DO NOT DO CONTRACTS with Vodacom. When you finish paying your obligation they then charge you MORE for a service you didn’t ask for. Try cancel it and they take you pillar to to post. No one can see on the system why you paying more , they say then can’t cancel and they send you department to department. Until boom, next pay day they debit again and threaten you. Vodacom is absolute ****!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Aug 2024, 05:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2024, 05:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
CM
Christina M's updateReviewer Update
30 Aug 2024, 06:07Sending me Tobi the bot is NOT helping me at all Vodacom! Honestly I’m starting to think it’s an intentional **** to keep me in contract so you can say I haven’t cancelled. I call and no one helps me. I email no one responds. Even here you send me a robot!
What is this service???????
What is this service???????
CM
Christina M's update30 Aug 2024, 06:07
Reviewer Update
Sending me Tobi the bot is NOT helping me at all Vodacom! Honestly I’m starting to think it’s an intentional **** to keep me in contract so you can say I haven’t cancelled. I call and no one helps me. I email no one responds. Even here you send me a robot!
What is this service???????
What is this service???????