MD
Maleje D

1 reviews | Active since Aug 2023

11 Aug 2023, 10:38

Vodacom ****mers

Yesterday my vodacom number got hacked, it turned out there was someone who got an access to all my social networks ****ming people money with the very same number iam using, the person even made airtime advance of R300 which iam expected to repay, I called vodacom the only help I got was to retrieve calls only, Im still unable to reclaim my whatsup as that person is still busy asking money from my whatsup contacts pretending to be me, I just rec an sms saying I had requested for a simswap which I never did, the next thing my phone just went off without network and whatsup deactivated.

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2023, 11:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team