GP
Grace P

1 reviews | Active since Jul 2024

11 Feb 2025, 08:45

Vodacom ****mers

I have a huge problem with Vodacom, i requested an early cancellation and paid the amount now i have to pay for February, even worse is that the amount is higher then my usual monthly fee.. please fix this mess because i don’t have such money lying around. I was assisted in submitting my cancellation at Vodacom crossing. On the line i was told i won’t make any payments afterwards but now they tell me i have to pay an amount which is higher mxm i’m so ****ed!! Where will i get that money? For what even , this is insane

0
Replies (2)
Vodacom
Vodacom's reply11 Feb 2025, 12:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

GP
Grace P's update12 Feb 2025, 13:42
Reviewer Update
I am yet to wait for your call as scheduled.
Yesterday i was called by +27 (82) ***, 7pm