NS
Ntokozo S
1 reviews | Active since Mar 2021
01 Aug 2023, 10:55
Vodacom ****mers
Today my monthly airtime was uploaded the airtime was R260.02 when I woke up now when I re-check it is R240.02 I didn't make any calls nor did buy data with it cause I already have data and I don't have any subscription Vodacom is ****ming me.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Aug 2023, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Aug 2023, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Aug 2023, 11:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your query. Regards, Consumer Website Team
Best regards,
Vodacom's reply03 Aug 2023, 11:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have advised you accordingly with regards to your query. Regards, Consumer Website Team
Best regards,