Vodacom ****mer for elderly people

I am enough with Vodacom and it's subscription on my mother's SIM cards.how can you add a subscription that charges and elderly person R9 per day.how are we supposed to recharge for her if all she does is complain that Vodacom is taking her money.and what ****es me off so much is that I have been trying to unsubscribe but it will tell you that they are encountering some problems.and this is not the first time.Vodacom Ur ****mers and your targeting our mother's.Last year I wrote a review and the same thing I complained about did not even take 3 months to start again. your ****mers and I will not leave this without a fight