NM
Nathi M

1 reviews | Active since Jul 2016

08 Sept 2025, 21:08

Vodacom ****med me through content services

It came as a shock to discover that on the 5th of August 2025, I was *******ly susbcribed to these **** content services on my number *** which is my home internet without my permission and the costbwas 9rand per day! Thats 270 rands per month enough to be a contract on its own. The content service in question was NBA something something. Question is why? Its obvious that vodacom gets a cut from these ******* content services. Its their other way of making money from unsuspecting customers who were foolish enough to sign up for their pathetic service. The choice of a home internet line is not a coincidence as its difficult to check sms messages on such connections and vodcom understands this very well.

I advice whoever has a vodacom home wifi internet to consider cancelling the contract as I will definitely do. These people are ****ming people. Its obvious their pathetic explanation would be to blame the customer by suggesting the customer is the one who clicked the content service in question. With vodacom, the customer is always wrong. That's capitalism for you.

I demand a total reversal of this ilegal content service and a total refund of the 9rand ilegally deducted from myself. I am disgusted at this vodacom practice!

0
Replies (1)
Vodacom
Vodacom's reply09 Sept 2025, 07:52
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team