1 reviews | Active since Jan 2024
VODACOM ****MED ME HUGE AMOUNT OF MONEY R17189
i have been a victim of ***** , Vodacom has been ****ming since September 2023 until this date , there has been number of debit orders going off from my account without my authority , i have never accepted any deb check from them , i do not have any contracts with Vodacom , i did not even attempt to apply, i have emailed multiple emails to Vodacom to try and get assistance with no luck , i have went to vodacom shop in Estcourt they couldnt help because they claim there is nothing that link me to vodacom when they check using my ID number , i then went to Vodacom Ladysmith they also failed to help me , they only asked for an affidavit ,3 months bank statement and copy of my ID and promised to get back to me , until this day , Vodacom is too clever because even though every month i have to go to the bank to reverse and stop this debit order , the following month they come back with a difference reference number and a different amount so that it may go through , i have victimized as i had to pay bank chargers each time this debit goes through , Vodacom is deducting a ridiculous amount of money , on the 1st of jan 2024 they took the money that i had kept for my children school fees. i have tried everything to resolve this with no success, let me show u how the reference looks like from my bank statement , yet vodacom claims to have no idea yet all their references from people who have contract with vodacom starts with an "i" then it puzzles me if they say they don"t know these people 1. VODACOM *** I*** AMOUNT R3329.21 date 1st Novermber 2023. 2. VODACOM *** I*** AMOUNT R6521.98 date 1st December 2023 3. VODACOM *** I*** AMOUNT R7339.71 date 1st January 2024
i so wish someone can help me , as currently i am even owing FNB extra fees caused by vodacom debit order.
Ndlovu
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
