SD
Siphesihle D
1 reviews | Active since Feb 2024
21 Feb 2024, 08:35
Vodacom ****med me
My phone contract ended in January 2024, I contacted the cancelation department in 10 Feb 2024. , they advised that if I cancel the contract I will loose my both my numbers they then said I should take a month to month contract for airtime and date and I will pay R50 today on the 20th of Feb they deducted R245 which we did not agreed on plzzz assist with contract cancellation
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Vodacom's replyOfficial
21 Feb 2024, 10:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Feb 2024, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SD
Siphesihle D's updateReviewer Update
22 Feb 2024, 09:52Good day
I am not pleased on how you treat your costomers
I am still waiting for your response, kindly provide with feedback n how are you going to contact me without requesting my contact details, now you leave me with no choice but to go to social media
I am not pleased on how you treat your costomers
I am still waiting for your response, kindly provide with feedback n how are you going to contact me without requesting my contact details, now you leave me with no choice but to go to social media
SD
Siphesihle D's update22 Feb 2024, 09:52
Reviewer Update
Good day
I am not pleased on how you treat your costomers
I am still waiting for your response, kindly provide with feedback n how are you going to contact me without requesting my contact details, now you leave me with no choice but to go to social media
I am not pleased on how you treat your costomers
I am still waiting for your response, kindly provide with feedback n how are you going to contact me without requesting my contact details, now you leave me with no choice but to go to social media