AN
ABONGILE N
1 reviews | Active since Aug 2014
24 Feb 2025, 12:00
Vodacom ****med me
Vodacom is denying to refund my money instead they requesting a cancellation fee. I have been ****med for consecutive months by Vodacom and when I want to end my contract they are requesting cancellation fee. I am certain even the consultations on the escalations levels have been trained to suck money out of people's bank. I want my money back!!!!!!!!!
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Vodacom's replyOfficial
24 Feb 2025, 13:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2025, 13:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team