Vodacom ****med me!!

I am very disappointed and angry at the fact that I was charged twice for a voucher advance.

I took a voucher advance of R150 and paid it back on the morning of 28/10/2023, I then spoke with Andile Kubheka and he said the payment was received and that I would not be charged again. However later on in the day Vodacom decided to charge me R150 again for the same voucher. I cannot deal with the incompetence at Vodacom, why do you have the vodapay app if payments made on there won't show in correct times? I have screenshots of my interaction with Andile and I have proof on the Vodapay app that I paid the R150.

Vodacom disappoints me almost everyday but I continue with this abusive relationship. I can't deal with all the problems that I have to face with vodacom.

I am ending this relationship, give me back my R150 and let me find a network that will be more customer service centric. I am done.