AK
Anthono K

1 reviews | Active since Mar 2020

05 Mar 2020, 10:31

Vodacom ***** me over after I paid R2000 for premature cancellation

I took out a contract with vodacom and made a premature cancellation which cost me roughly R2000. After that they said I must make another payment of R400 (which I made). Approximately 4 months later they send me an email that my account is in arrears and Im handed over to their lawyers!!! *** VODACOM??? Even the girl at the shop said its not suppose to be like this, because I made the premature cancellation (the consultants just catch on **** with this pathetic telephone calls)!!!!!

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Replies (1)
Vodacom
Vodacom's reply05 Mar 2020, 16:30
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team