1 reviews | Active since Sept 2021
Vodacom & MBD ****
Since 2015 to 2017 I had a top up contract with Vodacom, after the 24 months was up the contract was still debited and from my account and the additional amount added onto the top up. So few months later I canceled the contract at the cancelation number and true to form they debit the amount again. So again I phoned and cancelled and was met with no surprise month end that the amount was again debited so I cancelled the Debit order from my end due to Vodacom ***********'s to cancel a paid up contract.
Forward 4 years later and I get informed by MDB I have been listed on ITC and should pay R2400 to avoid being black listed, I ask that they send me a copy of the statement and the contract and they informed me that they don't have any documentation of the account and I should request this from Vodacom
I contact Vodacom and they (Simon Ramapuputla COPS (Customer Care Division) & (Ragmah Stevens) can not provide the Statement or Contract MDB after phoning them 5 times a day for the last week has said that they Have requested the documents and cant do anything further.
MDB is a law firm that listed me on ITC without documentation and cant give me reasoning to why and cant help me further as the account is a Vodacom account
Vodacom cant assist cause they have given the account to MDB!!!
The below individuals was not informed about one another's story so they just fabricated new ones Channel at MDB Reception could not transfer me to any employee that can assist as no one comes to work according to her and she is busy and cant check who is at work. Chezlin Chets from MDB says he can provide all the documents as its in front of him and they (MBD) is the biggest LAW FIRM in South Africa but he cant send Emails and return phone calls.
So now that no one can find the contract or the statement, I can only think that this is a ****,
is there already a class action law suite against this ****?
