1 reviews | Active since May 2016

25 May 2016, 08:24

Vodacom & MBD ****

<p>Vodacom over charged me of bundles, the night owl bundles were supposed to be activated and the sim-lock should have been activated, but they didn’t activate the sim-lock and the night owl bundles that was back 2014 and arrangements were made. They have sent the last statement and at the same time send my account to the Debt collector MBD without notice. MBD doesn’t budge they want the settlement and they don’t to want to call Vodacom to rectify the issue.</p> <p>I have called Vodacom on (***) they saying they can’t take over the account since they have sent it to debt collectors</p>

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Replies (1)
Vodacom
Vodacom's reply25 May 2016, 13:13
Official

Dear Customer,

Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query.

Regards,

Vodacom Consumer Website Team